“Attention to detail needs to be taken seriously as we identified multiple cleanliness issues with common areas, elevators, the fitness area and the rooms... particularly the bathroom. (Example... air vents need attention.)”
“I was kind of shocked about the $20
00 per day charge to park in the lot. I never was charged a parking lot charge to stay at a hotel. Also, there were only a few handicapped spots. My son in-law could not find a handicapped spots so he parked in the Valet spot. The guy came running out and said it was an extra $5 to park there. The valet spots are right up front. They should make those spots reserved for handicap. Is the person parking the valet too lazy to walk a father distant?”
“Complimentary breakfast would make this hotel better but it was great and better than any but the Raphael nearby. We'll likely stay here the next time we are in KC.”