“Incredibly disappointing service and severe pest issues — Will not return
We chose The Boulders expecting a luxury experience, but unfortunately, the service and room quality fell completely short. Days before our arrival, I emailed the property to request an early check-in (offering to pay extra if needed) but never received a response.
When we arrived early, we were told our room wasn't ready. We spent the next several hours checking in periodically—waiting at the lounge, then heading to the……
“Incredibly disappointing service and severe pest issues — Will not return
We chose The Boulders expecting a luxury experience, but unfortunately, the service and room quality fell completely short. Days before our arrival, I emailed the property to request an early check-in (offering to pay extra if needed) but never received a response.
When we arrived early, we were told our room wasn't ready. We spent the next several hours checking in periodically—waiting at the lounge, then heading to the……
Jorge