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"Staff"

"Yes"

"Staff was super friendly, helpful, building was clean, room was clean, everything was very nice! FYI incase it matters for others- everything is hard surface, EVP, Tile, ect- so sound does carry from room to room/ people walking in heels on the tile hallway floors. It didn't bother us, but it did wake me up a time or two. Also Pot is legal in Hartford, so the lobby, the workers, the town in general smelt like marijuana. (if you're from out of town thats weird to experience). Everyone was very pleasant and professional, but the smell of weed was unpleasant (to us). but not anything that would change my rating of the hotel. our room did not smell, just the lobby. hotel is within walking distance of the train station- which is why we chose it. continental breakfast was waffles w/ syrup, yogurt, coffee and muffins. so if you're looking for something a little heartier- plan to go out. "

"The room was clean, staff assisted us as needed."

"Yes"

"All good"

"Excellent customer service "

"Hotel was very nice and room was clean. Staff was super friendly. "

"check in to check out, everything was great! "