COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Hotel La Joya Tulancingo

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Room Amenity

Hotel La Joya Tulancingo

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMonumental Clock of Pachuca51 min drive
    Popular LocationNecaxa Dam56 min drive
    Popular LocationPyramid of the Sun62 min drive

Choose dates to view prices

About this area

Tulancingo

Hotel La Joya Tulancingo is located in Tulancingo. Las Truchas Forest is a local attraction and the area's natural beauty can be seen at Barranca de Metztilan Biosphere Reserve and La Floresta Park.
Popular Location

What's nearby

  • La Floresta Park - 3 min drive
  • Tulancingo Metropolitan Cathedral - 3 min drive
  • Monumental Clock of Pachuca - 51 min drive
  • Necaxa Dam - 56 min drive
  • Pyramid of the Sun - 62 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 76 min drive

Restaurants

  • Guajolotes La Tia — 18 min walk
  • Biznaga — 3 min drive
  • Tacos Memo — 3 min drive
  • La Luz Roja — 3 min drive
  • Thao — 3 min drive

About this property

Hotel La Joya Tulancingo

3.5-star hotel with restaurant and outdoor pool
A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 61 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include hair dryers, safes, and showers.
Hotel La Joya Tulancingo offers 61 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Joya Tulancingo
Joya Tulancingo
Hotel La Joya Tulancingo Hotel
Hotel La Joya Tulancingo Tulancingo
Hotel La Joya Tulancingo Hotel Tulancingo

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 19 out of 63 reviews
5 - Excellent 30%
Rating 4 - Good. 34 out of 63 reviews
4 - Good 54%
Rating 3 - Okay. 4 out of 63 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 63 reviews
2 - Poor 8%
Rating 1 - Terrible. 1 out of 63 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but...
Place was nice. The wifi was spotty at best. Had to be let in the room each evening because the keycards were not working
Stayed 4 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full size beds were quite small. They were practically twin beds . One bed was very uncomfortable because it was uneven
Stayed 1 night in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017