8/10 Good
Alex W.
Apr 6, 2023
Liked: Cleanliness
Good experience - we would book again.
Great condo with ample space. Great location and just steps from on-site restaurant, pool and beach club.
We did have a few issues on check-in. Namely that the “fourth” bedroom was not ready and available on check-in. Moreover, the listing should more accurately specify that the fourth bedroom is a small room meant as maid’s quarters, and is accessible only through a separate door (which is outside) off the the patio that is just off the kitchen.
There were also a few items that needed to be fixed, including a lock on one of the back patio doors and a broken valve to one of the showers in one of the bedrooms. That noted, the property manager, Liliana, was very responsive and quickly addressed our concerns. She even showed up on site the day after we checked-in to ensure that everything was taken care of.
Location-wise, the property is in a heavily gated/secure community. There are a series of staffed security gates to go through to get to the property (a little confusing at first), which made the location feel extremely safe. On a separate note, the condo is not close to the hotel zone (about a 30 minute car ride away), so plan accordingly.
We would book again.
Alex W.
Stayed 8 nights in Mar 2023