Find Hotels with Air Conditioning in Riviera Maya

"We stayed during the major renovations and never felt that we were missing out. The resort did an amazing job on relocating entertainment and restaurants. The food was great at the buffets, but the a la Cartes had the best food. Our room with an Ocean View was stunning and modern, clean and the housekeeping always made sure we had fresh towels & the fridge restocked daily. Staff were friendly and very attentive. This resort is a great place for families, to enjoy, pools, the lazy river, beach, discover sealife (fish swim right up to you in the small cove) and wildlife throughout the jungle. Situated just outside the property, still within the gated community are a few shops, pharmacy and corner store that is a great walk to pick up some snacks for the room. Our concierge Derek and Isaac were phenomenal!!!! I can't say enough about how much Derek did for us. Upon arrival, he made a call and got us an a la carte on our 2nd night there! He then arranged a la cartes for us for the entire week, and every morning greeted us with a smile, friendly chatting and ensured our day was going good . He was always available when we needed anything and helped us find our way and even called us a shuttle when it was raining to get us to the main lobby, dry. We highly recommend this resort and looking forward to a trip back!"

"The staff is lovely, the food is great, drinks great, there’s a side to chill w the family, and there’s an entertainment side. Overall great experience. "

"My husband and I stayed here for our honeymoon and it was absolutely amazing!! All of the staff are super helpful and the restaurants are delicious! I don’t think we had a single bad meal. While staying here, you have access to 3 other resorts as well as a shopping center that is a great place to go for souvenirs. I would highly recommend and we will definitely be back!"

"The property had a lot to offer in regards to dining and entertainment/activities. There was always someone available to help with answering questions and setting up reservations. We especially enjoyed the spa treatment on our last day. "

"Great resort"

"My husband and I had an amazing time at this resort. The property is beautiful, we loved being surrounded by the jungle and seeing animals every day. We also loved the adults-only saltwater pool that feeds from the ocean where you are surrounded by fish! We thought the food and buffet quality was excellent. We definitely plan to return in the future with kids one day! Highly recommend this resort, great for a couples getaway like we did or also great for families with kids."

"This was our fourth time staying here. "

"The stay was great. Property was as expected. Beach is protected land so water not as blue as i would have liked but we did a catamaran to the island and it made up for it. Overall great stay for a quick getaway. Properties pools were nice. "

"Facilities were excellent and food was very good. "