SFER IK Tours

They gonna milk your money for every little thing. Charged me 20 usd for plastic hotel band. I was a solo traveller. But originally room was allowed for 2 persons. But they were asking me 50 usd for another friend visit as i didn't mention the name in check in. End up not paying them. No microwave to heat up the food. Shower was ok. At the end end my mistake that i booked last moment whatever available. But if you have other options i suggest try others. Happy holidays! Gracias!

The reception desk closed at 5 pm which is so early on and since there isn’t any transportation it was tough to coordinate anything because other than the receptionist nobody spoke English and she left after 5. Maybe it was off season but the whole place was uncharacteristically empty.

We spent 3 nights there. Staff are extremely helpful and nice. Hotel atmosphere is amazing. Rooms are very stunning! Location is good and in the main hotels road. It is 15 min drive to Tulum city centre. Is good for chill-time and not especial activity like party.