“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ,I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ,Not a very good experience”
“I was not informed that the rooftop was closed, which was the primary reason my wife and I came there to enjoy the Labor Day weekend. The closure was completely unreasonable, and I am very unhappy about it. It is frustrating that the opening hours for the rooftop are not included in the hotel details, and instead, they are listed on a separate site. I checked the rooftop website to see the drinks and the food, but I still didn't see it or consider looking for it. I am extremely upset by this……
“We liked the convenience of the area & all the things within walking distance & the price. Having a parking spot included was a plus. Upon checking in we noticed a puddle of water in the bedroom coming from a leaking air conditioner. We called the host & they answered the phone immediately. They contacted maintenance to fix the issue. The place was fairly clean but the floors should have been swept better, especially in the corners. The only thing we didn’t like about the place was not having an……