“Really nice place! Super helpful staff, very clean and comfortable. The only downside is that signal in the town is weak and the wifi was not great (good enough for most things but not enough to stream Netflix).”
“Issues with my "suite"
- A/C not on at arrival
- A/C kept showing error code E9. Had to restart it 10x/night to keep room cool. All "maintenance" did was unplug it plug it back in again before leaving and never checking on us again.
- No soap, dish soap, or toilet paper on arrival.
- Room was DAMP. Carpet was damp. Tile was slick.
- Drinkware was found dirty in the cabinets.
- Bedding smelled like it had been left in the washer too long.
Communicated all of this to front desk, and all I……
“The retreat is perched on top of a mountain with a beautiful view of the Smokey's. The room was very cozy, the bed extremely comfortable and loved the waterfall shower. Very peaceful and a great place to rest after a long day of site seeing.
The staff, the two that we delt with were so friendly and most tentative. Any request or need was addressed immediately by Ben. The breakfast was fresh, hot and different each morning. Hope would also make eggs any way you'd like.”