“The room door was unlocked upon our arrival. When we walked in, we immediately noticed a very strong odor of cigarettes and marijuana. We contacted the front desk right away, and they sent a representative to inspect the room. When the front desk agent arrived, she agreed that the room smelled heavily of smoke. I politely asked for another room, but she stated they were completely sold out. I then requested a refund. She told me that I needed to return the room keys and call the next day to……
“The room door was unlocked upon our arrival. When we walked in, we immediately noticed a very strong odor of cigarettes and marijuana. We contacted the front desk right away, and they sent a representative to inspect the room. When the front desk agent arrived, she agreed that the room smelled heavily of smoke. I politely asked for another room, but she stated they were completely sold out. I then requested a refund. She told me that I needed to return the room keys and call the next day to……
Jakeline