预订福里斯特希尔斯酒店宾馆住宿限时优惠

“Very disappointing experience at Hotel Henry. Before checkout, I asked if the hotel could hold our luggage due to a delayed flight and was assured it wouldn’t be a problem. The next morning, the same employee told us storage was “first come, first serve,” leaving us stuck carrying luggage around NYC in the rain. We also requested room service and fresh towels twice and never received them. The TV didn’t work either, and staff only gave us batteries, which didn’t help. Overall, the staff……

“服务态度很差！！”

“Good”

“Convenien”

“I love its location.”

“很好 就是停車不方便”

“I can only say the location is ok. but the hotel 's facility is quite old, the door lock is not sensitive to the key card. And the bathroom hygiene situation is very bad, you can see the photos and judge by yourself. And sometime the neighbour might smoke, i call the reception few times and they said they can arrange the security to check, but waht i need is changing the room to real non smoking area, and they didn't follow up for this request. I think they have many things need to be revamped.”

“廁所很整潔，乾淨，OK 。”