辛辛那提喷泉广场附近酒店

“Beautiful rooms, soft towels. I loved the high ceilings. And the staff were so welcoming”

“Lots of choices for breakfast and was brought to your room. Received a free upgrade which was a nice surprise”

“Great location, cute place, had everything we needed. Would stay again!”

“Overall, the stay was disappointing except for the location. It may have been a decent place when it first opened, but it has clearly not been maintained at all. The bathroom fixtures were rusted, and the cleanliness was especially poor. There was dust and other people’s hair on the bed, so I requested a re-clean. However, I was told that cleaning had already been completed and that I could clean it myself if I wanted. This was supposed to be a trip to get away from household chores, yet I……

“员工服务非常周到！”

“Did not get the room we reserved. We reserved a suite with city view. Only stayed here for the kids to have the view. We got stuck on a low floor facing the back street. Hotel did nothing about it. Asked to speak with manager, never got a response.”

“Make sure you receive the code to enter the hotel and restaurant before you leave to park the car or to go around town”

“很方便，工作人員很nice”

“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience”

“Check in was terrible, but the rest was fine ”

“Great place and great location!”

“The property was fun and unique. Great location. I have had a fairly recent knee replacement and I confirmed there was an elevator. I was on third floor. The elevator did not work coming down from the third floor. It gets worse, the last day and a half I was there, the elevator did not work to the third floor at all! The steps nearly killed me. I could almost believe their reason for the elevator not working at all had it not been a fact that it only partially worked the day I checked……

“The staff were more than accommodating letting us check in early and worked with us on a couple concerns. First concern: lots of construction going on, dead bolt on door not in working order, and bathroom door slides with no latch or lock. Second concern: bedding was significantly stained. The GM offered to refund our stay if we chose to leave and bedding was promptly changed to clean linens. Ultimately, we stayed and had a comfortable stay with hot coffee in the morning!”

“I love this hotel”