“Too crowded with guest, insufficient stuff to handle check in & check out.
we waited for an hour for them to bring our luggage to the room, when we called the reception, they said they have delivered allready. (we were in the room all the time and didnt' receive the luggages) After 15mins more, the luggages finally arrive our room.....
”
“Extremely good services. Staff are all polite, helpful, considerate and nice. Especially thanks to our butler Prima. He was so helpful to solve my big problem. The rooms are comfortable and clean. It would be much better if the lighting is brighter. If there is play zone for kids, it would be even more kids-friendly, but the resort is still suitable for family with kids (as I brought along with my 1.5 year old girl). ”