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“The sanitation is very poor and the floor is dirty.”

“We stayed here for 2 nights after walking out of the Super 8 by Wyndham (whole other review...but stay away). We were in one of the rooms in the hotel, not a treehouse, after finding out there was no bathroom or shower in the treehouses. They did have bath houses available but we weren't looking for the "camping" experience so we grabbed a room. Nothing fancy, but adequate for my wife and I and eleven year old grandson. Perfect as a base for everything the Dells has to offer. Friendly staff. And……

“The room was spacious the staff was very friendly and would say hi to you when you walked past them and the tv had your name on it and you could also log onto your Netflix and prime video account and eat your show while on vacation which is pretty awesome because when I would do to a different hotel you should need to watch it on your phone those steaming services”

“Pool across the street was small, but nice and quiet. Bathrooms in the rooms are ridiculously small! Basically enough room to stand in them (the sink is outside the bathroom). Soap and shampoo dispensers were both empty. Waited 1 hour and 15 minutes for breakfast first morning. Second morning we knew to not even bother to try to get any. Getting coffee and Starbucks inside restaurant was also impossible on Saturday morning as workers were there and acknowledged us, but never came to wait……

“Basic hotel stay.”

“It was very clean. And the staff were responsive and it's the location, it's close to everything”

“We go every year, and this year was completely different. Usually we get there and staff at front desk is attentive and on it. This time as we got there, they told us that they were having trouble trying to find our booking. Once they found it they gave us the key to a room where there was still people in. We immediately went back to tell the staff, and they had no idea why there was people still there, or what rooms where occupied or weren’t. The coffee machine was down the whole stay and the……

“it is ok if you got a budget”

“Fantastic clean and comfortable room. Accommodating and friendly staff. First time was a charm planning on coming back next time I am in the area!”

“perfecto”

“Can’t say enough good things. The staff and faculties were excellent.”

“The view was gorgeous and everyone was super nice”

“Nice room, nice breakfast, nice location, nice pool, scary bad pool bathroom.”

“Staff didn't speak much english.”

“Pool and dinning area were to small so both were difficult to use during our stay”

“Quite disappointed. The warm feeling in the past is gone. The smell of pets pervades the hotel.”

“Booked this hotel for a 2nd time for my aunt and uncles first time at the dells and they loved it. The pool is warm both indoor and outdoor & the tickets for the zoo were a major plus. Stay was clean and employees are always welcoming and quick with service.”

“The resort is dirty. There was a strange smell in the room. The air conditioner was very noisy. The room is different from the photos. When the door was opened, many flies flew into the room. Flying around, we couldn't sleep at night. The service of the resort staff is very good. Ask the staff if you can reduce the one-night stay and refund the money. At that time, it was ok. After the trip, I called the resort to ask how to refund the money. The staff said that the money was not refunded. This……

“Good”