杰克逊维尔卡佩莱斯手稿图书馆附近酒店

“really enjoyed my stay at the hotel”

“Artarshia was very friendly and very polite at check in. She has a wonderful personality that put a smile on my group face. The other staff was fantastic also and very helpful. They all deserve a honor for their great work ethics. At both hotels we cross paths with different employees everyone deserves five stars.”

“Great”

“Upon checking in, we found the hotel undergoing a co.plete renovation. Most of the main lobby closed off and the bar moved to the restaurant. The elevators were also being renovated and taken out of service 1 or 2 at a time out of the 3. I would have expected Expedia to have some type of construction notice when booking. I always stay at the Southbank when in Jacksonville, but this had to be the most disappointing visit EVER!!! Call the hotel beforehand to confirm status of renovation to avoid……

“The room was clean comfortable and well stocked. Checking in was smooth and easy, parking was expensive but non complicated. The only down side is they did not offer late check out when requested and you couldn't control your own room temperature.”

“Clean, quiet, comfortable. Good value.”

“Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not……

“Mold! There was mold in our first room. We both got extremely sick from it. We stayed for 7 days and spent 5 of them sick. They only give you two flat pillows for a queen/king bed and we requested more and finally days later got them. Our second room only had one bath towel but we made it work for the days we were there. The wifi - where to begin? Constantly lagging and not connecting. The place didn’t even have basic cable so it was an adventure. Spend a few dollars more and find a better……

“Ok”

“.”