"With a few exceptions, we were very happy w/ our stay at St. Ermins. The staff was exceptional - the front desk, the restaurant staff, the bellhops, etc. No matter the day, they were helpful and courteous.
The hotel does show its age in some respects. Our first room had an annoying noise in the bathroom any time the water ran, whether it was the sink, toilet or shower. The staff was able to move us and were able to upgrade the room when I requested (it was not automatically offered) at an add’l...