“I was surprised that the Pfister does not have any courtesy shuttle at all. I thought it was a full service hotel. I was in Milwaukee attending a conference at a center nearly a mile away. Normally, I don't mind walking, but one day it was pouring down rain sideways, and I got soaked to the skin, despite wearing a rain coat. I ate breakfast in the hotel cafe and was shocked that cafe staff allowed a family in with a huge dog, that was wearing an obviously fake "medical alert dog" vest on. ……
“This stay was the last checkpoint for our Midwest trip, the room itself was pretty nice, very cozy. but there are several unsatisfactory points. the pillow quality was really bad, it doesn't have a microwave. the bathroom has exhaust fans but does not work, We did contact guest service, and they did come, He looked around and told us that the bathroom itself did not have an exhaust fan.(yet there is literally a visible fan on top of them?) pretty unhappy since we had to stay there for 9 days.”
“I booked a room with two beds and when I get there checking in. The front desk told me there is only one room available with one bed and they give me a “ take it or not” attitude and said you book it through “hotels.com” so the service is not guarantied. ”
“Staff were phenomenal, room was beautiful and extremely clean rustic charm with modern amenities, very well maintained. If you need a getaway this is the place to stay and Cedarburg Wi is the place to visit.”