凤凰城Arrowhead Towne附近酒店

“Professionalism respect, answering questions timely matter service was excellent”

“Check in person was very friendly and helpful.”

“I didn’t go in the fitness room”

“If you have never stayed here before, the key to unlock the door is very tricky. The toilets should be replaced to accommodate older folks who stay here. They are extremely low. The rooms are nice and big and the location is very convenient to the Peoria Sports Complex, shopping and restaurants. The staff was very helpful.”

“房間很大舒適，地理位置尚可，停車場很棒，早餐雖然種類很多但品質一般，優點是可以選擇中午才用餐，櫃檯服務熱忱很低，兒童遊戲區只適合小小孩，大孩子的遊戲項目都要另外付費居多，體驗住一次即滿足，礁溪鳳凰酒店的明亮感會更有幸福氛圍。”

“Because the hotel is relatively new, the facilities are new and the hygiene is good, but it is not equipped with drinking water and coffee machines, and there are no microwave ovens and other basic facilities. The breakfast is also very simple, with little food and poor taste, which is lacking as a three-star hotel.”

“convenient location, dunkin donuts steps away! only drawback is frequent train noise.”

“Great customer service loved the experience”

“No hand towels or wash cloths. No bath soap or complimentary shampoo or conditioner. No TV with local channels - had to log in to your own app for YouTube or Netflix just to watch TV. Beds were basically full size cots. Price was too much for the room. ”

“酒店设施陈旧，卫生很差，床单上还有没洗干净的污渍，下次不会来了”

“Bed cusion and dirty. And they just use a bed cover try to cover it, in order to looks clean. And actually not. ”

“The staff was very polite and helpful!!! BUT.... The plastic the mattress comes in was covered with a fitted sheet so throughout the night whenever you moved the sheet would start to come off. You spend the night fixing it or sleeping on the plastic because fitted sheets don't stay on plastic. The bathroom had a new shower curtain but a towel from a previous person was left hanging in the bathroom.The toilet seat definitely should have been replaced because it was old and discolored and……

“Unfortunately we had a very bad experience with our room. We arrived in the evening and after being checked in we went to our room. When we unlocked the door, we had trouble getting it open. With some shoulder power, it pushed open to reveal the problem. Obviously the door to this room had been kicked in at some point in time. The door jam was all broken and cracked. There were blood stains on the sheets and bed cover. A dirty wet rag on the microwave. A shampoo bottle cap in the tub and blood……