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Arrived from DC for a first visit to The Windy City. So, it was my Virgin Visit. The hotel has that modern hip vibe that I realllly like. Front desk staff so welcoming and informative. And, I joined The Know because I must be in The Know. Now looking forward to future Virgin Visits as more hotels ...
The hotel staff was friendly, and our room was small but comfortable. We did have some problems ordering food with their online tablet system (which ended up not working and us having to call the kitchen), and when the food was delivered, it was double what the cost was on the menu. Our room was ...
We stayed at the Best Western due to the Red Roof Construction. The Best Western took us in gracefully and treated us wonderful
Fridge and microwave came in handy, was near a Mariano's, shopped smart, saved, definitely needed. Basic rooms with decent TV, I had a double bed room, was Ok. Maids came by daily, accommodating room refills. Was great, nice people, not much late night craziness from drunks, around there. Would stay ...
I stayed here with my sister and my teenage niece because we were seeing a show and it’s right next door to the theater. The hotel is beautiful and the rooms are larger than average. However the room had a funny chemical smell in it. I don’t know if it’s because it’s an older hotel or if it was an ...
Hotel had a pipe burst middle of the night. ( unavoidable). Service recovery was $100 off total bill. Appreciate the effort. What disappointed me was that I did not stay there the second night due to family emergency, needed to leave early. They would not let me out of the second night charge as ...
If you left the bathroom door open the room smelt like sewage. We closed the toilet lid and shut the door at night to sleep without the smell. We were on the 29th floor. At check the we informed them and they said thanks for letting us know.
Found the visit very pleasing, very accommodating staff. Breakfast was well supplied and had a nice selection. Only a bit hard to find by car, passed it two times before seeing the welcome center sign.
The hotel is great, with all the comfort one may need, but perhaps not as interestingly decorated as other Kimpton hotels where I’ve stayed. I am very hapoy I was accomodated 3 h before normal check-in time. Also , the “free wine and snacks” hour ( 5-6 PM) is a very appealing touch.
We had a very awesome stay. Inn will decieve you by the outside look but the rooms Hotel quality and very clean. Even the sides and back of toilet was clean. Breakfast was just right and very clean area. Warm and inviting. Additional requests we're answered promptly and with a smile. Offered lots ...
It was convient for the location. It was clean n snacjs was good
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