罗利迪恩·史密斯中心附近酒店

“Good”

“I didn't have the breakfast so I don't know what it was like, however I did go to the pool and the reason I choose this hotel was because of the pics of the pool with all the floaties in it and it looked so clean. I was with my two young grandkids and that's what we were expecting. Although I'm sure due to COVID a while ago they were removed, however with proper cleaning of the floaties, a least a few would be nice. But I did enjoy my stay, staff was excellent!!...clean and nice facility. I……

“The hotel is very quiet,it has a small kitchen, and a big fridge.”

“The staff was amazing and very friendly. ”

“Grrat”

“Great hotel. The beds were great and the room was really good ”

“前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 ”

“Light fixture in bathroom was leaking ”

“Nice employee and good position for local traffic”

“Good”

“Very kind front desk staff, clean rooms and comfortable bed. Would stay again! ”