“This property needs a massive update and is very dated. The staff at the front desk have zero authority and have to go to someone in a back room to make any decisions. Not only were fees added without my consent but they accused me of being untruthful until I showed them the written communication. Cleaning lady refused to leave at 10 AM even though checkout is 11 AM. Do better for other guests as I will not be returning.”
“This property needs a massive update and is very dated. The staff at the front desk have zero authority and have to go to someone in a back room to make any decisions. Not only were fees added without my consent but they accused me of being untruthful until I showed them the written communication. Cleaning lady refused to leave at 10 AM even though checkout is 11 AM. Do better for other guests as I will not be returning.”
Mary