“We were attending a wedding 20 miles from hotel. They “offered” us a late check out so we could come back and change for the wedding. After we were 20 miles away we were informed by text that we would have to pay $50 for the extra 2 hours! We had to make a quick trip back to check out and get our belongings. If we were told this upfront it would have saved us this trip. After the initial offer for a FREE late check out, they should NOT have tried to get another $50 from us. VERY UNPROFESSIONAL!……
“We were attending a wedding 20 miles from hotel. They “offered” us a late check out so we could come back and change for the wedding. After we were 20 miles away we were informed by text that we would have to pay $50 for the extra 2 hours! We had to make a quick trip back to check out and get our belongings. If we were told this upfront it would have saved us this trip. After the initial offer for a FREE late check out, they should NOT have tried to get another $50 from us. VERY UNPROFESSIONAL!……
Duane