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“Good”

“good”

“I booked a 5:30 p.m. spa treatment and told the staff at booking that my phone had no service anywhere on the resort property. While I was soaking, the spa called at 4:51 and 5:02 p.m. to say the therapist could not arrive on time and ask if I could move to 6:30. I saw the messages at 5:15 but still had no service to call back. When I arrived at the spa at 6:15, I was told my appointment had been canceled because I had not responded. I understand that a new time might require confirmation, but……

“The check-in staff was aloof and seemed bothered to explain where things were located. The valets were great The breakfast server was great”

“Beautiful hotel in the center of old town. Excellent”

“Feel at home👍”

“I loved our stay. One of the beds sagged on the side.”

“N/A”

“Needs some TLC, very tired-looking property. The room was basic (despite it being an upgrade) but adequate. Unfortunately the bed and pillows were very hard and the AC unit was extremely loud, resulting in a difficult night and very little sleep. We chose to check out in the morning after just one night of our two-night booking. The staff was pleasant upon check-in and check-out.”