Search Hotels in Santa Barbara County

"I stayed in the north wing, the newest wing. It was very nice and clean. My compliant is that the main lobby was further away and there was only one pool/hot tub that was also about a blockish away and we weren’t able to get in because it was full. For so many wings/locations- this hotel needs updated amenities like more pool or other areas in each wing. "

"Staffs are very friendly!"

"We stayed over spring break and expected a luxury experience given the price and brand, but the stay was inconsistent. The room had multiple maintenance issues: discolored tile near the toilet, worn mirror trim, a toilet handle that did not flush properly, and a lamp that did not work. The seating area near the door was also cramped and poorly arranged. Housekeeping was unreliable. One day the room was not serviced until mid-afternoon, requiring us to wait. Another day it was not serviced at all, leaving us without toilet paper, towels, or toiletries until we followed up. Communication was also an issue. We called the hotel multiple times at different hours and received no answer, which meant walking to the lobby to resolve problems. Some amenities did not meet expectations. The bluffs path was closed but not disclosed. The kayaks were dated, and the beach had noticeable tar and debris. The on-site market had limited drinks and snacks. Costs added up quickly. Valet is mandatory at $75 per night with no self-parking, plus a $60/day resort fee regardless of use. The location is beautiful, and the valet staff were excellent, but overall the experience did not match the price."

"The room was very basic and needs new carpet. The grounds were nicely maintained. "

"The first one room we got had a very pungent offputting smell, however the staff were very friendly and gave us a new room which was clean and spacious."

"The property was very clean, lovely updated room, and attentive staff. The pool was great. Easy access to the ocean path and a brief walk to local restaurants and shopping. My daughter loved the smores!"

"The location is great. The parking is $10 per day & underground. The breakfast is ok. The staff is nice. However, the showers took 20 minutes to warm up. Also it smelled like sewage when we arrived. "

"Unfortunately it's showing it's age.To many to point out. A good night we spent."

"The room is modern and clean with all necessary toiletries, felt safe in the hotel The valet was great and the staff very nice and no long lines"