“We stayed in Room 408 for three nights. The bed linens were nice, and the room was cozy, as expected. However, the bathroom was so small it was difficult to turn around in, and the water pressure was poor. It was also hard to adjust the water temperature.
For a hotel describing itself as “luxury,” we were also surprised there was no minibar, coffee machine, or refrigerator. At around $700 per night, we expected these basic amenities to be included.
We’ll look for other options next time for……
“Affordable and very close to a metro station. The staff was very helpful and the place was very well maintained and clean. It comes with a laundry room and although it has communal bathrooms, it was very clean and posed no issue. The rooms were certainly small with no room for a chair and the only place to sit down was on the bed which is not very wide. It had a TV and only downside for me as there was no ice machine. I will definitely stay here again when in NYC and comfortable and felt……
“The room is tidy and clean, I really enjoyed. They offer free breakfast, which tastes good and is really convenient. The most important thing is that the night is peace and you can sleep well. I just don’t know what I can complain.
It’s really convenient to travel around by living in this hotel, which is close to the subway. And you can just walk around to like Times Square, apple avenue 5, MoMA”
“Room was too small and not in a good proportion to the price charged. Poor amenities - paper cups with Teflon coating health risk and with environmental hazards. No glass or mug despite the request. Broken coffee maker. We had to buy our own mugs and kettle! Super noisy air conditioner which will disturb you during day time and scare you at night when sleeping. This is another thing must be fixed asap. Slow response - room services. Friendly, diligent and helpful staff at breakfast. Good……
“The service is very good! It's clean and newly decorated. I will come back again next time! The hotel also provides luggage storage, which only costs 1 US dollar per piece, which is very good!”
“The location of this hotel is great. Transportation and eatery are just around the corner. The front desk staff could have a little smile facing guests. After checking in, lots of guests waiting for the small elevator for a bit too long. The room is small but clean. NYC is so so hot now, no complimentary bottled water is a downer.”