Hotels near Moi International Sports Centre, Kasarani

"Great experiences. "

"The service was wonderful, the management is very very profession and I highly commend Ms JOAN WAVALA, the guest Services Manager for her management style and everything she did for us to enjoy our stay at he Sankara. This was our third stay in Sankara within 1 year and we hope to come back again in July 2023. The only draw back is that the hotel has no SPA/Massage Parlor which a hotel of Sankara's Caliber should have. Second note is that refrigerators should be available in every room."

"Location next to airport is great. Shuttle to and from airport is very convenient. Nice pool and friendly staff."

"Excellent staff and facility "

"Has an amazing solo stay, staff are friendly and was there for anything I needed, "

"Amazing "

"Avoid! This hotel is falling apart from the severe lack of maintenance. It seems as though the owners are only interested in extracting profits and have neglected this grand hotel to ruins. Half of the lights in our room didn’t work. The light outside our room didn’t work so it was hard to see in the dark when going in and out. The kettle was broken. The TV plug was broken in half, exposing electrical wiring and it was dangerous to use so we didn’t. We reported this to reception on arrival but they just shrugged the shoulders and said ‘we know about this’. The bathroom door didn’t close. The water tank to the toilet took 5 minutes to refill so you have to remember not to use it immediately after another person. The mattress was very uncomfortable. It’s an open spring mattress with no padding on the top. You can feel the springs when laying in bed. The single glazing windows kept the weather out but not the noise. We heard children shouting from the pool most days. There is no air conditioning so be mindful when booking this in the summer, oh wait it’s Kenya so it’s always summer! Despite the list of restaurants and bars listed, therewere only two menus being used between all of them. They often ran out of things. One day they had none of the desserts on the menu. The service provided by the staff was wonderful but it does not make up for everything else. It’s difficult to understand how this hotel was allowed to be rated 5 star. "

"I had a great experience at this facility. The staff were very, very pleasant, accomodating and professional. Catherine, Raphael, Alexander, Stella at the Exchange Bar were just dynamite! Head of security Justus was very helpful & accomodating when I made a mistake. I thank him for that. The food was fresh & excellent! It is the restaurants in the surrounding area you have to be careful with. Eating OUTSIDE the hotel is what got me sick. My stomach never had a problem or revulsion with the hotel food. I would just like to be clear about that"

"Absolutely amazing - beyond words. I could write about how beautiful the hotel was, how great the room was, how clean the bathroom was or about the wonderful breakfast spread or delicious options. However, although all these are 100% present and beyond expectation, the things that truly stood out were the staff. Their friendliness and personal service was amazing - from reception the staff who cleaned my room to the waiters and waitresses, to everyone in between. Your personal service, your genuine caring did not go unnoticed and meant so much. Even the gentleman who collected my laundry wanted to know how I slept the night before - and it was genuine care! What more can I say - you won't be disappointed at Villa Rosa Kempinski. Thanks to each and every one of you. "