“The staff went above and beyond. They all are true gems. Especially Jacqueline. She’s just amazing helping us with our air con, fan and getting the TV to work. Kind, thoughtful and lovely. Every morning your staff treated us with such grace and happiness.
We spent time talking to ilish too who was so lovely.
Our meals there were exceptional.
We had two dinners there and enjoyed your bar scene!
Things that can be improved:
The fitted sheet does not fit the bed properly and……
“We absolutely love this hotel and it felt like we were staying in a high-end apartment building. We didn’t have any problems walking to King Street or the French Quarter or grabbing an Uber. The staff here is top-notch, everyone’s smiling helpful and happy to see you.”
“We love Charleston Place! Our first time and will do it again and again! The lobby, the grand staircase, the staff, service, dining options, et al! Truly amazing all around!”