预订沃尔努特格罗夫酒店宾馆住宿限时优惠

“There were a lot of maintainence materials in the waiting area.b The lobby was unavailable for sitting or waiting. The area was filled with materials . Carpeting. a and boxes. .”

“Do not recommend. Three strikes and we left for a different option. Strike one: room somewhat dirty and smelled funny Strike two: Remote didn’t work with TV Strike three: An hour after we arrived and were settling in we discovered that the water had just been turned off due to a plumbing problem and “hopefully” would be back on by the next day. Nope, we’re out, packed up and went elsewhere. The only good thing I have to say is that Carrie the counter person was understanding and apologetic.”

“Beautiful new property which was conveniently located near tons of shopping and restaurants.”

“Good so far”

“不論房間、服務都很好，只差早餐食物不太好吃”

“Perfect ”

“整體感覺很糟，前台人員除了第一天入住時接待的那位服務人員外，其他幾位都不太熱情，環保程度選擇太棒了是因為廁所衛生紙用完不會補，連毛巾收走後也沒有補足新的，連洗髮精也都沒有補充，所以環保上可以很諷刺的給滿分。第一天的房間門故障，無法正常開啟，隔天換一間房結果電視一直當機，真的不推薦這家飯店”

“The front desk canceled my reservation because I checked in late, although the room was already paid in full thru Expedia. The hotel required me to had to pay them directly to keep the room and ask Expedia for a refund. I contacted Expedia but was told it would need to be escalated to another department and I would hear back soon.”

“Great place to stay!!!!”

“I specifically booked a non-smoking room, but the moment I walked in, I was hit with a strong cigarette smell. It honestly smelled like walking into a casino in Reno. I immediately notified the front desk, but all they said was that it was on the non-smoking side of the hotel. They made no effort to address the issue or offer another room. The bathroom also wasn’t very clean, which only made the experience worse. I even sprayed Lysol throughout the room, but the cigarette odor was so……

“I made the reservation for my brother and when he came to the property there was no one in the office so he could not check in. I’m very disappointed and will not be making another reservation with that hotel. How can you sell a room and then have no one there for people to check in?”

“​Great Staff and Room, Poor Maintenance ​Our room was clean and updated, parking was easy, and the staff was excellent. Breakfast was average. However, the recreational facilities were unacceptable. The pool walls had noticeable stains, the spa was out of order with murky brown water, and the gym was closed. I hope management addresses the cleanliness and maintenance issues soon.”