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“A vacation within a vacation. We came to see & experience Crystal Bridges & we stumbled into 21c & downtown Bentonville. All of it, the entire city, makes the most of giving back in a very safe & beautiful place.”

“The staff was really helpful. The room was clean.”

“Everything is good. 👍 ”

“Would have liked a microwave in the room”

“Great location right on the square. Brand new hotel. We had dinner in the hotel restaurant which was outstanding. Enjoyed picking up coffee and lite breakfast downstairs in the mornings. Especially liked their bicycle concierge service and rented 2 e-bikes and got good trail recommendations through them. Our rooms were sizable and we enjoyed the balconies available for our 2nd floor room. Overall, outstanding hotel. Would definitely stay here again.”

“The bed and pillows were amazing!”

“We love this hotel! We stay here anytime we come to NWA!”

“I am an amputee and had requested a handicapped accessible bathroom. Upon my arrival, I was told there were no handicapped accessible bathrooms available. In the early evening, the staff had changed and I went up and asked the front desk person if there were any handicapped rooms. He assured me there were, checked his computer and lo and behold they had handicapped rooms. Absolutely pathetic SERVICE”

“The property is centrally located, however the services are terrible. Dirty rooms and too noisy.”

“Clean room and staff is excellent.”

“Excellent in every category.”

“Very clean rooms, EXTREMELY quiet that was so nice. The staff was helpful, I had made mistakes on my reservation but they helpfully accommodated to resolve them. The breakfast buffet was very lovely, bacon, potatoes, fresh fruit. Room was clean and cool (I visited in summer) and dark. The only negative thing I would even have to come up with is they don't have the hot tub anymore, and if their pool is heated they need to turn it up a little in my opinion, haha!”