“The front desk staff were unprofessional rude and impolite.
I have arrived at the facility around 9pm on October 24, 2026 .and they front desk told me they oversold out.
As a Marriott Bonvoy Titanium member , I can't believe that Delta Hotels Philadelphia Airport by Marriott is oversold and didn't have a time to notify the guest before arrival.
I have to cancel all my business meetings scheduled for Sunday October 25th and Monday 26th, 2026 because I was so devastated by front team……
“We stayed at Spring Hill suites about 5 times since 2025, and always had a good stay. Last night, we had to ask the maid for a new shower gel because the one we had didn’t work. The A/C / heater didn’t work right, requiring us to adjust it constantly and it still stayed on all night with less-than-optimum operation. Breakfast was just ok. The big issue was that the fire alarms went off in every room at 4 AM!!! And they wouldn’t go off. Everyone vacated their rooms and assembled in the lobby for……