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“The front desk attendant was extremely friendly, helpful, and welcoming.”

“clean, good breakfast”

“When we turned down the street I wasn't sure if we were going to stay at the property, but after entering the building I could breathe easily. Staff and lobby where great. Very friendly atmosphere. It was clean and inviting. The room was clean but lighting could be improved and the shower showed they recently took care of a mold issue. We stayed 3days and always had fresh towels and a yummy breakfast. We will definitely stay again as every year we come bk to the area for a competition. There are……

“Pretty dated and not cleaned well hot tub broken jets are taken out was not very hot nor clean. Room is dated and not dusted and carpet smells I tried to cancel after seeing room but was too late. Also the handicap rooms was really small the only thing that made it handicap was the bars in the standard size bathtub. And the door doesn’t seal shut could see outside.”

“Very nice property.”

“Excelente todo y la recepcionista muy amable. I love chicago”

“Great stay”

“Just an okay room. Staff was in and out at the reception area.”

“The place smelled like smoke unfit for someone to stay. The floor was coming up and the plumbing was so close that when you tried to go to the bathroom, you bumped your leg getting up on the vanity.”

“Decent place to stay we were on a fast country trip and it was convenient”

“Staff were all sweet and amazing. And especially helpful with my fiancé who is wheelchair bound. We enjoyed the stay as well as the amenities.”

“Booked the stay for my wife for a business trip, she said it was a nice hotel!”

“Lukewarm water for shower. Stale cigarette smell in hallways and elevator. Staff members were very nice. Didn’t not use amenities or eat breakfast.”

“i liked the 75 cent coke machime”

“still breakfast, even no packed oatmeal or pastries?! BUT same price!!! Even no decaf coffee after checking with front desk; as customer, trying our best to understand, but seems Covid became such an convenience to hotels and lots of inconvenience to us! I request a partial refund for expensive these two rooms which will be very reasonable ”

“Booked a room online, walked in and the walls had mold, balcony door was covered in mold and didn’t even close. when we told the front desk person, their response was “our housekeeper has been sick”. which i get, but at the same time, the housekeeper has nothing to do with the fact that the room was covered in mold. will never book here again. and the indoor pool was NASTY. didn’t even stay because it was so gross”