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Aparthotel

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

4.5 star property
Luxury aparthotel on the beach, with 2 outdoor pools

Choose dates to view prices

Generations Riviera Maya Family Resort offers a stylish retreat with two poolside bars and a peaceful garden. Families enjoy three outdoor pools, while adults appreciate the spa treatments. Guests consistently praise the attentive staff and express check-out service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • All inclusive
  • Bar
  • Gym
  • Spa
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for OCEANFRONT SUITE

OCEANFRONT SUITE | Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SUITE

Highlights

Deck/patio
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Day bed
Separate bathtub and shower
  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

OCEANFRONT SWIM UP SUITE | Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SWIM UP SUITE

Highlights

Deck/patio
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Day bed
  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT POOL SWIM UP SUITE

Highlights

Deck/patio
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout drapes/curtains
Day bed
  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite with Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite with Sea View

  • 656 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Standard with Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite Standard with Sea View

  • 721 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

Free minibar, desk, laptop workspace, blackout drapes

Suite Junior with Sea View

  • 721 sq ft
  • Sea view
  • Sleeps 4

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 2.9 miles
  • Playa Paraiso Golf Course - 8 min drive - 3.1 miles
  • Nicklaus Design Golf Course - 10 min drive - 2.7 miles
  • Paradise Beach - 11 min drive - 3.1 miles
  • Maroma Beach - 19 min drive - 6.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪El Mar Y Tierra - ‬7 min drive
  • ‪La Hacienda - ‬8 min drive
  • ‪Don Miquel - ‬10 min drive
  • ‪El Cocotal - ‬2 min walk
  • ‪Sports & Music Bar - ‬10 min drive

About this property

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

Luxury aparthotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 5 restaurants. Each apartment boasts a jetted tub and offers free minibar items and a balcony. Thoughtful touches include bathrobes and slippers, and also available are room service and a Smart TV.
Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive offers 159 air-conditioned accommodations with free minibar items and complimentary newspapers. Rooms open to balconies or patios. 30-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children

Restaurants on site

  • HABB
  • JADE
  • KICK
  • PALMS RESTAURANT
  • SWELL

Dining

  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • Free stocked minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or hydromassage showerhead
  • Private or shared bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • Banquet hall
  • Garden
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 02451323

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Frequently asked questions

Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive on Dec 16, 2025 start from $364.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Check-in start time: 2:30 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball.

Where is Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is within 3 mi (5 km) of Playa Paraiso Golf Course, Nicklaus Design Golf Course, and Cirque du Soleil Boutique at Vidanta Riviera Maya. Maroma Beach and Paradise Beach are also within 6 mi (10 km).

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Reviews

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Reviews

8.2

Very Good

9.0

Cleanliness

8.2

Amenities

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 62 out of 108 reviews
Rating 8 - Good. 14 out of 108 reviews
Rating 6 - Okay. 15 out of 108 reviews
Rating 4 - Poor. 11 out of 108 reviews
Rating 2 - Terrible. 6 out of 108 reviews

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our first room had plenty of problems, the shower didn’t provide the option for the rainfall only the hand held, the temperature in the shower kept fluctuating from hot to cold, the safe was defective, the sliding door leading to the balcony wasn’t opening and closing properly. The concierge was very pleasant and helpful, even assisting my family to change to another room. Overall experience was top notch.
Stayed 7 nights in Nov 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Swim out room was great with young children.
Stayed 7 nights in Aug 2025

2/10 Terrible

Moruje

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Not recommended at all, they charged us 2050$ for just adding another adult to our sweet. We mistakenly put 1 person when we made the reservation. At the property they charged 410$ extra per night for the extra one person. The room service, only fixed the bed sheets. Until I reported that the towels needs to be changed. The other thing it’s the food. We need to run to get a reservation at the restaurants. All fully booked all time we spend the whole visit eating at the Chef Market. And the visit end up with a dead body at the reception front desk. At the checkout… the person who checked us out was very rude.
Stayed 5 nights in Nov 2025

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Incredible family experience
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
generations maya is a win win
Stayed 5 nights in Jul 2025

10/10 Excellent

Abner

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Stayed 4 nights in Mar 2025

4/10 Poor

Padmini

Liked: Property conditions & facilities, communication
Property was nice and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamed Yahia

Liked: Cleanliness, property conditions & facilities
This resort was beautiful and a great place for children and their families to enjoy
Stayed 4 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, communication
The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Stayed 9 nights in Jan 2025

10/10 Excellent

THERESA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had everything we needed for a family vacation with a 2 and 4 year old! They made everything so easy! I wish there were more dining options as the buffet was closed 1 day. And the beachfront hotel closed another day. Everutjing else required reservations and was full!
Stayed 5 nights in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities, communication
I really liked the more inclusive package and the Butler’s were amazing
Stayed 6 nights in Apr 2025

10/10 Excellent

Amina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort for young families. Friendly staff. The floors in our room were not clean so we asked the staff to clean that, other than that we were happy with our stay. Great food too.
Stayed 5 nights in Feb 2025

8/10 Good

Kelly R

Liked: Cleanliness
It was very clean, everyone was very friendly. The food was great, lots of options for everyone. The only negative was the door handle on our room door was loose, so we had to slam the door for it to latch.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect and the 'more inclusive option' was a great value.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jonah

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly and jolly which is a great way to greet people
Stayed 3 nights in Dec 2024

8/10 Good

Sang I

Liked: Cleanliness, property conditions & facilities, communication
Nick and maroma beach was good
Stayed 2 nights in Dec 2024

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time and everything was very well organized and everyone was helpful and pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca Barcellos

Liked: Cleanliness, property conditions & facilities, communication
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Stayed 4 nights in Aug 2024

4/10 Poor

Talia

Disliked: Cleanliness, property conditions & facilities, communication
Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Stayed 2 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Stayed 4 nights in Jul 2024

2/10 Terrible

Dalissa

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible experience terrible food terrible treatment
Stayed 3 nights in Jan 2025

6/10 Okay

Talal

Liked: Communication
It's a good resort but not worth the price I paid. It's definitely not a 5 star. The staff are great. So do management.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Stayed 7 nights in Jan 2025

2/10 Terrible

dhiren

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Very poor help desk service and some staff at concierge were really rude .
Stayed 2 nights in Apr 2025