“The cleaning could've been a little bit better. We were very happy with the kitchen because we could cook our own dinner. Only issue was that there were no pans, plates, cutterly or glasses. We went to poundland and bought 2 pans for £5 and some paper/plastic cutterly, cups and plates for not even £10 in total but besides that we had an amazing stay! We stayed for 5 nights and thought that they would clean etc once during the stay but we had clean towels and a clean room every day when we came……
“It took the guy on reception 15 minutes to answer the bell. And another 20 minutes to find my booking. They won't let u take the room key out of the hotel. He tried to persuade my to pay more to upgrade the room. And they have a notice up saying if you give them a five star review the will give you 10 percent off a room or £5 in cash. Clearly they know the are not up to standard.”