“It took the guy on reception 15 minutes to answer the bell. And another 20 minutes to find my booking. They won't let u take the room key out of the hotel. He tried to persuade my to pay more to upgrade the room. And they have a notice up saying if you give them a five star review the will give you 10 percent off a room or £5 in cash. Clearly they know the are not up to standard.”
“Undergoing refurbishment currently, older parts and rooms very dated and run down. Good location for first time in London. Public transport bit out of the way, bring good walking shoes unless you plan on calling for taxi or Uber all the time.”
“Really enjoyed the hotel!
The suite was large, and the balcony had a view of the Thames river.
Marie was wonderful at the front desk. Gary was very helpfull for attractions.”
“Very clean & well presented.
Rooms are extremely small - can’t stand up - with limited facilities. No TV!
Security doors that require QR code which they supply but I had trouble exiting corridor.”