Chelsea hotels

Great hotel near the times square area and shopping area near 34th street (5-10 min walk). Our room was very clean and quiet (room 2101). Hotel staff were very friendly and helpful. The complimentary business centre (computer room with printing facilities) was very useful for printing of travel vouchers and other coupons we had bought online. It is located in midtown manhattan, it is just a great location. Overall a very good experience.

We were promptly greeted by the bellman who assured us of the amazing stay we were about to have (which we did!). The hotel is a restoration of an old sailor's lodging house (it is even the place Titanic survivors stayed). We only had one night there but from what I saw the customer service was amazing and our room was perfect (it had a view of the river). They have a great little coffee bar downstairs as well.

The location was the best part of this hotel. One of the elevators sounded like it could fail at any moment. The view of the Empire State Building I paid extra for was not that great. The staff was a high point. In retrospect it is priced a bit high for the property, even in NY.

The hotel is very clean and had a good cookie~ I chose the view of room, but the view was so so... That's ok I think Next time I'll return here~~

Small room. Clean. Very comfortable bed. Sink, table, chairs, TV, internet, storage in room. Enough room to do my exercises. In late Fall, cool at night, warm in day. Had to open window to cool off a bit when radiator came on at 7 AM. The street has New York noises at night. In the street side rooms, they gave us foam ear plugs. This is normal New York noise, but visitors might be awakened by it. The little bakery below had a variety of pastries, fruit or juice, coffee/tea - no place to eat there so we took it back to the room. There is no elevator, so you will have to carry luggage up to 5 flights of steps. Lots of near by restaurants.

All good, very comfortable, small room but adequate.

The hotel is situated in a great area- close to the high line, and fantastic brunch spots.

If you know Ace Hotels, then you know what to expect - trendy hipster everything without the pretence or irony. If you dont know the Ace, you might be a bit put off as this is no Westin or Sheraton - at surface level the Ace can appear as an almost upscale hostel, but look a little closer and you'll find you are getting way more for your money and a truly memorable stay. My wife and I have stayed at the Portland one as well and I have to say NYC beats this one hands down - and we love the Portland hotel! You cant beat the central location, the awesome lobby / lounge downstairs, two great restaurants in the hotel, and it even has Stumptown coffee in the lobby! The record players in the room are a nice touch, but better still are the records provided, curated by local East Village record shop Other Music - every single record we liked, and 3 of the 6 we hadn't heard of before! We even took a walk over to Other Music and bought a few records, pretty awesome place. We were in NYC for a our 5th wedding anniversary and the Ace treated us right - a room upgrade and a free bottle of wine witg candies in the room and a personalized note from the staff wishing us a great time.

My husband and I just got back from 6 nights at The High Line Hotel. All as advertised, loved the room decor, had a smaller room in the eaves, but all perfectly put together, with really nice attention to detail, in The High Line themed coasters, wall hanger & press on the desk, loads of in room treats, C.O. Bigelow toiletries. Staff were all approachable & friendly, nothing was too much trouble and the room was cleaned & restocked generously. Intelligentsia coffee was delicious. I really liked the hotel theme, which was carried through well throughout the building. Good location, blocks from the main streets of Chelsea. Very dog friendly, there was always a customer in the lobby/coffee shop with a dog to say hello to.