悉尼巴兰加鲁酒店宾馆住宿限时优惠

“前台客服態度差，room service很慢，而且經常送少送漏東西”

“The room was spacious, clean, and generally comfortable. The bathtub had a clearly visible crack. No complimentary bottled water. The breakfast was also disappointing. Considering the price, Basic items such as smoked salmon and pancakes required an additional charge, which was surprising and poor value for money. In addition, there was only one coffee machine available.”

“The front desk issued a card wrongly and a stranger was knocking on my door 1.30a at night… terrible experience”

“All staff were friendly, helpful and polite. The original concierge /reception gentleman was extra kind and thoughtful enough to allow me an early check in without charge until his female manager stopped him and demanded I pay an early check in fee of AUD100 to which I refused. My check in date was October 7 ( Monday) which is a public holiday, if Ibis would like to check their staff roster log they will be able to find out which staff go out of their way to make guest want to come back and stay……

“乾淨整潔”

“Wifi speed is bad...dryer not working, but others are excellent”

“My allocated room is right above the lobby entrance (room 230). The window to my room is viewable from anyone walking into the lobby so I have to shut it all the time. This made me woke up at 1am with the sudden commotion at the lobby. Wifi is ridiculous that you have to join the hotel programme to use it. So easy to click pay on the UI and I had to ring reception to get it sorted. Only good thing is you can borrow dyson hair straightener. ”

“Front line and concierge staff were super helpful and friendly!”

“客房安排令人感到驚訝，竟然是位於樓梯間的房間，這應該不符合消防法規”

“Excellent services , good location”

“The coffee cups were not replaced with cleaned ones / washed every day. Used cups were just left in the room. I also saw hair in towel and toothpaste in the sink. Teabags were not refilled.”

“Good location, friendly service”

“滿意”

“the towels are not dry or clean enough”