Get an overview of this hotelCouples-only beachfront resort on Isla Mujeres
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Isla Mujeres beach
This couples-only all-inclusive beachfront resort is 5 km (3 mi) from downtown Isla Mujeres and less than 10 km (6 mi) from downtown Cancún. Garrafon Natural Reef Park is only 1.5 km (1 mi) away.
Meals and drinks at the resort's restaurant and bars, 24-hour room service, and wireless Internet access are included in the room rate.
2-person jetted tubs
Guestrooms all have balconies, and bedrooms with 2-person jetted tubs. Other amenities include Smart TVs, replenished minibars and liquor dispensers, and bathrobes and slippers.Information missing or incorrect? Tell us!Opens in a new window
Isla Mujeres Palace Couples Only All Inclusive Resort
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- In-room liquor dispensers
- Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports are included.
- Snorkeling excursions
- Onsite entertainment and activities
- Theme parties
- Motorized water sports
- Premium food items
- Laundry/dry cleaning services
- Spa/beauty facilities and services
Isla Mujeres Palace All Inclusive Resort sits on a span of golden beach, 3 miles (5 kilometers) from downtown Isla Mujeres and 6 miles (9.5 kilometers) from downtown Cancún.
This couples-only all-inclusive resort features a freeform outdoor pool and poolside bar with palapa and swim-up seating. A lobby bar, snack bar, and restaurant serving all meals are also on site, and room service is available 24 hours a day. Massage, facials, pedicures, and manicures are offered at Awe-Spa (surcharge). Jutting out from the beach is a pier that accommodates small vessels, and guests have the use of kayaks. Enjoy a luxurious yacht ride on the Casanova. Guests can enjoy a comfortable yacht ride, from mainland Cancun directly to Isla Mujeres Palace, without the need to take a ferry and taxi. Complimentary valet parking is available in addition to an airport transportation (surcharge). Complimentary wireless Internet access is available throughout the resort.
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Year Built 2007
- 24-hour business center
- Wedding services
- Number of buildings/towers - 1
- 24-hour front desk
- Number of floors - 3
- Newspapers in lobby (surcharge)
- Concierge services
- 24-hour fitness facilities
- Dry cleaning/laundry service
- Full-service spa
- Free ferry terminal shuttle
- Designated smoking areas (fines apply)
- Grocery/convenience store
- Designated smoking areas
- Airport transportation
- Hair salon
- Gift shops or newsstand
- Shopping on site
- One meeting room
- Laundry facilities
- Tours/ticket assistance
- Rooftop terrace
- Luggage storage
- Spa treatment room(s)
- Multilingual staff
- Total number of rooms - 62
- Free valet parking
- Poolside bar
- Free self parking
- Snack bar/deli
- Spa services on site
- Outdoor pool
- Swim-up bar
- Free breakfast
- Free WiFi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking, Free valet parking
- Air conditioning
- In-room climate control (air conditioning)
- Free long-distance calls
- Minibar (stocked, free items)
- Private bathroom
- Free toiletries
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Free bottled water
- Coffee/tea maker
- Free local calls
- Hair dryer
- Daily housekeeping
- Iron/ironing board
- Jetted bathtub
- Satellite TV service
- iPod docking station
- Premium TV channels
- Separate bathtub and shower
- Turndown service
- Room service (24 hours)
- LED TV
- Free WiFi
Where to Eat
Azul - International cuisine. Buffet breakfast, buffet lunch, and à la carte dinner.
Lobby Bar - Continental breakfast. Snacks and drinks.
Snack Bar - Sandwiches and snacks.
Poolside Bar - Poolside and swim-up seating. Sandwiches, snacks, and tropical drinks.
Room service - Available 24 hours a day.
Start your day with a free buffet breakfast, available daily from 6:30 AM to 11:30 AM. You can order up room service around the clock.
Nearby Things to Do
Isla Mujeres Palace All Inclusive Resort has an outdoor pool and a small fitness room with cardio machines and free weights. Guests also have the use of kayaks and bicycles.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Beach volleyball on site
- Sailing nearby
- Windsurfing nearby
- Free bicycles on site
- Ecotours nearby
- Kayaking on site
- Scuba diving on site
- Snorkeling on site
- Volleyball on site
- Hot stone massage
- Number of treatment rooms 3
- Couples treatment rooms
Minimum check-in age is 18
Check-in time ends at 11:30 PM
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
Children and extra beds
- This property welcomes adults only.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Caters to adults only
No rollaway/extra beds available
No cribs (infant beds) available
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We should mention
This property offers transfers from the ferry terminal. Guests must contact the property with arrival details 72 hours prior to arrival prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.
Unlimited Phone Calls Promotion
Book a stay in any room/rate category for travel anytime and receive the following:
- Complimentary unlimited in-room phone calls to phone-numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and contact the property after booking using the information on the reservation confirmation received after booking to receive the following benefits:
- Mini honeymoon cake
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- 2 honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check-out until 6 PM (subject to request and availability)
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include the following:
- Access to the facilities and restaurants at the resort’s sister properties, including:
- Beach Palace Resort All Inclusive
- Moon Palace Golf & Spa Resort All Inclusive
- Playacar Palace All Inclusive
- Sun Palace Couples Only All Inclusive
- Cozumel Palace All Inclusive
Complimentary Yacht Ride Offer
Book a stay in any room or rate category for travel after February 14, 2016 and receive a complimentary yacht transfer to the hotel from Marina Hacienda del Mar, Cancun, for up to 9 guests, including luggage.
Full details provided by hotel. Guests are responsible for their own transportation from the airport to the Marina Hacienda del Mar office. Offer valid for up to 9 guests. Guests must contact the hotel directly at least 24 hours in advance, between 9 AM-6 PM, with their flight details to arrange transfer; contact information is provided on the booking confirmation email. Same-day applications will not be permitted. Guests arriving late are responsible for their own transportation. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.