City Express by Marriott Chetumal

Hotel connected to a shopping center in Chetumal with free breakfast

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Lobby lounge - City Express by Marriott Chetumal (Chetumal)

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers - City Express by Marriott Chetumal (Chetumal)

Exterior - City Express by Marriott Chetumal (Chetumal)

Property amenity - City Express by Marriott Chetumal (Chetumal)

City Express by Marriott Chetumal offers relaxation and productivity. Guests enjoy a free breakfast buffet, gym, and outdoor pool. The hotel provides dry cleaning and a business center, with staff praised for their helpfulness.

Very good

Popular amenities

Gym
24/7 front desk
Housekeeping
Laundry

Room options

Check availability for these dates

Tonight

Oct 30 - Oct 31

Tomorrow

Oct 31 - Nov 1

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Room, 2 Double Beds

Wonderful

Highlights

Air conditioning

Flat-screen TV

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

Desk

Desk chair

215 sq ft
Sleeps 4
2 Double Beds

Superior Room, 1 Queen Bed with Sofa bed

Exceptional

Highlights

Air conditioning

Kitchenette

Mini-fridge

Flat-screen TV

Hair dryer

Private bathroom

Microwave

Cable channels

215 sq ft
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

Very good

Highlights

Air conditioning

Flat-screen TV

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

Desk

Desk chair

226 sq ft
Sleeps 2
1 Queen Bed

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About the neighborhood

Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084

What's nearby

Santuario del Manati - 4 min drive - 1.8 miles
Museum of Maya Culture - 4 min drive - 2.2 miles
Palacio Municipal De Othon P. Blanco - 4 min drive - 2.4 miles
Chetumal Ferry Terminal - 5 min drive - 2.4 miles
Palacio de Gobierno - 5 min drive - 2.4 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

‪McDonald's - ‬4 min walk
‪Starbucks - ‬5 min walk
‪Sergio's Pizzas - ‬7 min walk
‪Vips - ‬5 min walk
‪Le petit - ‬7 min walk

About this property

City Express by Marriott Chetumal

Hotel connected to a shopping center

At City Express by Marriott Chetumal, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.

You'll also enjoy the following perks during your stay:

An outdoor pool along with sun loungers
Free self parking
An area shuttle, a banquet hall, and coffee/tea in the lobby
Smoke-free premises, an elevator, and a front-desk safe
Guest reviews speak highly of the helpful staff and proximity to shopping

Room features

All 109 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs.

More conveniences in all rooms include:

Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Recycling, daily housekeeping, and desks

Similar properties

Pool
Free airport shuttle
Parking included
Free WiFi

$77 nightly

Nov 2 - Nov 3

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Area shuttle up to 10 km
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Coffee and tea in common areas

Things to do

Gym
Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business center
Meeting room

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

More

1 building
6 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
Banquet hall
Built in 2013
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

More

Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board on request
Phone
Recycling
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 16.97 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM

Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

City Express Chetumal

City Express Hotel Chetumal

City Express Chetumal Hotel

City Express Hotel

City Express Chetumal Mexico - Quintana Roo

City Express Chetumal

City Express by Marriott Chetumal Hotel

City Express by Marriott Chetumal Chetumal

City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

Does City Express by Marriott Chetumal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at City Express by Marriott Chetumal?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Chetumal on Oct 31, 2025 start from $56.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Chetumal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Chetumal?

Self parking is free at this property.

What time is check-in at City Express by Marriott Chetumal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at City Express by Marriott Chetumal?

Check-out is at 1 PM.

Where is City Express by Marriott Chetumal located?

Situated near the airport, this hotel is within 2 mi (3 km) of Payo Obispo Zoo, Planetarium Yook'ol Kaab, and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Palacio Municipal De Othon P. Blanco are also within 3 mi (5 km).

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City Express by Marriott Chetumal Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities

10/10 Excellent

Doreen

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, breakfast was good hot coffee. Convenient parking.

Stayed 1 night in Oct 2025

8/10 Good

Golda

Sep 27, 2025

Liked: Amenities, property conditions & facilities

It was close to the mall ,also clean with friendly staff

Stayed 3 nights in Sep 2025

10/10 Excellent

Delbert

Oct 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Easy Parking Quiet Area

Stayed 1 night in Oct 2025

8/10 Good

Bernhard

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy parking/ good breakfast

Stayed 1 night in Aug 2025

8/10 Good

Nelson Jose

Aug 31, 2025

Liked: Cleanliness, staff & service

It is really close to the mall besides the staff is nice and polite.

Stayed 1 night in Aug 2025

8/10 Good

Ashany

Sep 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was peaceful and clean.

Stayed 1 night in Aug 2025

10/10 Excellent

Ethlyn

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient Iocation, amenities, etc

Stayed 1 night in Aug 2025

10/10 Excellent

Reajine

Oct 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, smells really good,10 out of 10. However, bathroom water in the shower do take long seep down the drain. Bed is really soft and comfortable.

Stayed 2 nights in Oct 2025

6/10 Okay

June

Oct 17, 2025

Liked: Cleanliness

Disliked: Amenities

Rooms small and not suitable for tourist visiting for more than a day. No microwave, fridge, coffee station in room, pool area dilapidated, limited gym equipment, only 1 ice machine on first floor, kitchen staff unfriendly, checkin was cold and clinical. Recommended only for work stay not for vacation with family

Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Jul 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've stayed multiples times at this hotel and have had a good experience, enjoyed the quiet very much.

Stayed 1 night in Jul 2025

10/10 Excellent

Aaliyah

Jul 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice and easy to find. I enjoyed my stay and most of all felt safe and welcomed

Stayed 1 night in Jul 2025

6/10 Okay

Lyell

Oct 27, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

There was extreme banging noise as if construction was taking place in the floor above ours, beginning late evening all the way through 3 AM. That was VERY VERY frustrating. No way to sleep with that noise.

Stayed 1 night in Oct 2025

2/10 Terrible

Leonard

Oct 23, 2025

Liked: Cleanliness

Disliked: Staff & service

We paid for 2 rooms with queen size beds, since me and my brother are both over 6 ft 3" but when we got our rooms they had only regular beds. Front desk didn't take any responsibility for that.

Stayed 1 night in Oct 2025

10/10 Excellent

Minely

Aug 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is very clean and has a very friendly staff. The pool is a bit small, but it is kept clean, and that is very good. The place is quiet and the sheets are comfortable. I like that the mall is right across.

Stayed 2 nights in Aug 2025

6/10 Okay

Arianny

Jul 31, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The hotel it is actually just for a quick stop to rest if you are crossing the Mexico/belize border.

Stayed 1 night in Jul 2025

10/10 Excellent

Bertha

Jul 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place

Stayed 1 night in Jul 2025

10/10 Excellent

Darlene

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel to stay at for a mini vacation and shopping. Close to the mall which is very convenient. Beds are good. Just that queen sized beds would be better.

Stayed 1 night in Aug 2025