Palacios en Key Biscayne

“La habitación no es nada como se ve en las imágenes. Está viejo, los muebles son viejos. Una cama estaba rota. Las almohadas muy malas. La cocina muy vieja y todos los utensilios viejos y sucios. Las regaderas muy viejas también. ”

“Unfortunately, my stay at this hotel was not as pleasant as I had hoped. The room was disappointing—the mattress was uncomfortable, and the sofa bed’s mattress was even worse: hard and old. I also noticed that a painting was missing from the wall, only to later find it stored in the closet. The coffee machine was another letdown; I wasn’t sure if it made me want to brew a cup of coffee or take a trip to the supermarket to refill it. The bathroom lacked attention to detail—bath amenities were...

“No amenities in room. Towels old and had perfume on them and not enough towels. No Kleenex. No amenities like a hotel”

“Everything was very nice and accommodating”

“Room and hotel have been fully remodeled. This is a hotel room within the Ritz not a separate residence but still a nice room. Victor was great to deal with.”

“Excelente”