“This hotel is exceptional. The rooms are gorgeous and very comfortable. Service was impeccable and the team is very helpful, super friendly. It’s expensive but comes with a number of nice perks. Well worth it.”
“Front desk stuff are polite and helpful.
Some of the waiters at the breakfast were unpleasant and made you feel like they want you out of there.
The place on the pictures looks very nice. But in reality, it is not where it is. That looks very old. I need a lot of uplifting to freshen up.”
“Tiene muy buena ubicación, a unas cuadras de la plaza principal y justo a un lado de un parque muy relajante. La única cosa que no me agradó tanto es que no hay servicio de comida a cuartos.”
“Loved the beautiful room and the attentive staff, the location is close to the Monticontini Centrale train and the town center . Did not use the pool but the area looked wonderful . FYI they charge a small fee to use pool towels . Breakfast was good , large selection of hot and cold foods.”
“Unfortunately the air conditioning didn’t work in our room, so we were moved to another room. That one has an ant infestation. The next room we were given smelled like smokers. The only room left was clean but the a/c didn’t not blow cold air at all. Could not sleep because of temperature. Staff at desk was trying to be helpful.”
“L'hotel è ospitato in una bella villa cinquecentesca. La camera era spaziosa e ben disposta, ma necessita di manutenzione. Il personale è molto gentile, la colazione abbondante. Buon rapporto qualità prezzo.”