“Most staffs were very nice. But there was a receptionist who was very unhelpful and dismissive. THE MOST HORRIBLE thing was, after we left our negative experience at the hotel feedback system using the rooms tablet, that staff came knocking at the front of our room at 9 pm confronting us with very intimidating and rude language. We tried to request to see a manager or at least other staffs. But our request was responded like NO ONE will help you. So we went for help in the restaurant. The……
“A small and exquisite hotel with royal garden style, the hotel room facilities are full of artistic atmosphere, restaurant decoration and food complement each other. Is an amazing and unforgettable hotel.”
“Room is clean and spacious. Staff is friendly. Free parking next to hotel is a bonus. Tram station is very close and convenient as we take T2 to historic center.”