“We stayed in the Milan suite, and we found the room to be extremely spacious: huge room, beautiful bathroom with a large shower and a separate tub, a walk-in closet with robe and slippers, and an extra room for doing office work. The king-sized bed was super comfortable (like floating on a cloud), and we slept well. There was also a gas fireplace, but we didn't need to use it since the weather was so lovely. The pool area just outside the room was fabulous, with a hot tub, a cabana, and a……
“We had an amazing time at the property! Felt like home. Will definitely be a place to return :) thank you Laura and all the staff for your welcoming services!”
“The atmosphere the ambience when you walk drive up to it it’s beautiful, but my room had roaches. The drapes were kinda off the hinges. The pool was dirty. The Jacuzzi was dirty. I expected a lot more for a 4.9 so I will not go back there again.”
“The faucet in the bath needs to be replaced. It had white and blue calcium stain buildup (and lots of it), which I wouldn’t expect from a high-end resort. It’s very inexpensive to replace a bath faucet and it’s one of those first impression details guests look at.
It was really nice to have the extra seating inside the common area, I would just recommend you add a reliable Ice maker. A mini ice-maker that gives just a few ice cubes isn’t that great. Only other ice was about 20 ice cubes……