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"It was amazing! "

"룸 컨디션은 정말 매우 좋았습니다. 저는 가장 새로 지어진 세 번째 건물, **벤투스 하(Ventus Ha)**의 28번 건물 1층에 묵었어요. 위치가 좋아서 이동하기도 매우 편했습니다. 제가 방향 감각이 정말 없는 편이라 처음엔 29번 건물과 30번 건물 사이에서만 계속 맴돌다가 28번 건물 찾느라 눈물 날 뻔했어요. 😅 그래도 걱정 마세요! 길을 잃었다고 직원분들에게 말하면 정말 친절하게 데려다줍니다. 음식은 정말 제 입맛에 딱 맞았어요. 가능하다면 거기서 설거지라도 해서 계속 먹고 살고 싶을 정도로요. 식구들 입맛이 다 달라서 이탈리안, 일식, 프렌치, 멕시칸, 조식·점심·저녁 뷔페, 룸서비스까지 다양하게 먹었는데요. 다들 각자 좋아하는 게 달라 평점도 제각각이었어요. 그만큼 선택지가 많으니 각자 입맛에 맞게 따로따로 식사하시고 가정의 평화를 찾으시길 바랍니다. 😆 리조트가 호텔존이 아닌 곳에 있어서 차를 타고 한참 올라가야 합니다. 그래서 한 번 들어가면 나오기 힘들겠다는 생각이 들었고, “안에서 즐길 건 다 즐기자!” 했는데도 다 못 해본 게 많아 아쉬웠어요. 수영장이나 극장에서 이벤트가 자주 열리고, 시간표는 엘리베이터 옆에 붙어 있어서 오며가며 확인할 수 있어요. 관심 있는 프로그램이 있다면 꼭 가보시길 추천합니다. 10대 아이들이 할 수 있는 게 많다고 해서 기대했는데, 저희 아이들은 결국 숙소에서 쉬거나 수영장에서 대부분의 시간을 보내며 즐겁게 있었어요. 다음에도 꼭 다시 가고 싶습니다. 아이들은 빼고요. 😜"

"We stayed here to celebrate our anniversary, and it truly couldn’t have been more special. From the warm welcome with champagne to the attention to detail throughout our stay, everything was exceptional. The staff went above and beyond to make us feel celebrated. our room was beautifully decorated, and every meal we had was absolutely delicious. The resort is stunning, peaceful, and spotless. The pools, the beach, and the restaurants were all amazing, but what made this trip unforgettable was the kindness and hospitality of the people working there. If you’re looking for a romantic and luxurious place to celebrate a special occasion, this is the perfect destination. Highly recommended! "

"We really enjoyed our stay at this hotel. The food was very tasty, beautifully presented and very diverse. The entertainment program was wonderful every day (especially Halloween and Día de Muertos). The staff were friendly and the rooms were clean. There were only a couple of small issues: the water in the bathroom sink drained slowly and sometimes some dishes and forks in the main restaurant were not perfectly clean. However, these small things did not spoil our excellent impression of the hotel. We didn’t want to leave and we definitely want to come back again."

"Very clean,,staff happy and friendly, food exelent "

"This property was beautiful and clean. As far as resort food goes, everything was delicious and we didn't have a single bad meal. Servers and bartenders at every place we ate asked if we had any food allergies, even if they'd already met us during previous meals, which is something we haven't experienced as diligently before. The drinks were great with a different variety available at every bar which incentivized us to kind of bar hop throughout the day. There was poolside drink service, and every single member of staff we interacted with was friendly and seemed genuinely happy. We enjoyed the easygoing vibe, and played so much pool volleyball I think that most of us 'alcoholic people' could probably go pro at this point. The beach was washed away in bad weather, and the pool has a few spots that are crumbling, likely due to erosion, but this was alright because they had mats placed across anything even remotely harmful, otherwise the water was warm and clear the entire trip. The best part of our stay, however, were the multiple staff members who made this a great trip and were genuinely fun people to hang out with all week. Special shout outs to Angel and Mariel from the entertainment team, as well as our favorite bartender Orlando who put up with our mischievous attempts at bribery to turn off the World Series but held out for our Canadian friends watching the game. Moises, Roberto, and Eduardo also spent the week taking good care of us. We would definitely escape again!"

"Amazing time at Sapphire. Friendly staff, fantastic pool and beach. The new indigo preferred was beautiful. This is our 2nd time at Sapphire and we will definitely be back again I’m sure. "

"Staff was very attentive "

"It was amazing. Everything was great. Our butler's Rafael and Humberto were the best ever!!"