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"Pools were great, staff responsive. Italian restaurant was HORRRIBLE. Every other restaurant was decent. Drinks are just ok, nothing special. Access to XCARET park was wonderful!!! Loved that it was included."

"Clean modern resort. Everything you expect. "

"Friendly staff, great rooms, amenities and entertainment. Loved it. "

"The rooms and property were clean and staff was nice"

"Our room was perfectly configured for a family of 5. The room and property were so lively and clean. Plenty to do at the resort and we felt very safe. "

"This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!"

"I loved everything about this resort. My room, the staff, the amenities and the food met all of my expectations "

"Had an unforgettable experience with my family. We look forward to returning soon and wished we could have extended our stay. On a wish list for the next time is to see the pool hours extended just a little longer in the evening. A big thank you and appreciation to all the staff. "

"Rooms, restaurants, amenities all were excellent. Only thing that we were not happy about was the time spent on checkin at new phase lobby. Not sure whether it was just bad timing, cause every other time we managed all we needed very quickly."