“The pool was fabulous! The rest, I was disappointed. The premium lounge staff at check in was extremely rude. We did not get the room that we paid for upon check in. The got us in the room we paid for over 24 hours later. The snorkeling and beach pictures advertised were not reality. Buffet was good, Caribe was also good. Brasserie was the best all inclusive restaurant we have ever eaten at. Overall, we made the best of the vacation, but we will not be back. Pictures are of the king……
“Our trip got better once we changed rooms due to the first room being so damp the bedding and walls were wet. Other than that we had a wonderful trip !”
“Despite spending our first night in a room with dbl beds our reservation was fulfilled when the next day we were given the king bed as booked. Food was ehh most days for me (personally) in the buffet breakfast being my favorite, my husband enjoyed the buffet most of his visits. Striker Sports bar we found better food than captain Morgan’s. Grounds were beautiful. We really enjoyed the caribe Caribbean restaurant and Kyoto Japanese. Bed was a bit firm for our taste but overall enjoyed our stay.……
“This was my first time there and it’s hard to get dinner reservations to restaurants. I went to two but one was a because it was my husband’s birthday. Guest services had said no reservation bc it was full that day anywhere but they called back and I had to be ready within a couple hrs and of course we went it was his 45th birthday. Another time we were at casino and we were there for a long while and they told my husband no more free whiskey after that’s all he had been drinking. They said he……
