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Soul Beach Boutique Hotel & Spa

4.0 star property
Upscale spa hotel, walk to Playa del Carmen Main Beach

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Soul Beach Boutique Hotel & Spa

Photo gallery for Soul Beach Boutique Hotel & Spa

Outdoor pool, pool umbrellas, sun loungers
Front of property
Executive suite with bathtub | Premium bedding, down comforters, Select Comfort beds, minibar
Bar (on property)
Reception

Overview of Soul Beach Boutique Hotel & Spa

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Spa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is $56
$71 total
includes taxes & fees
May 6 - May 7

Explore the area

Map
Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach5 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

View all photos for King Suite with Balcony

King Suite with Balcony | Room amenity

King Suite with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive suite with bathtub

Executive suite with bathtub | Premium bedding, down comforters, Select Comfort beds, minibar

Executive suite with bathtub

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Presidential Suite Hot Tub with Balcony Collection

Grand Presidential Suite Hot Tub with Balcony Collection | Premium bedding, down comforters, Select Comfort beds, minibar

Grand Presidential Suite Hot Tub with Balcony Collection

Highlights

Furnished balcony
Separate sitting area
Private indoor spa tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room with Balcony

Superior Double Room with Balcony | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | Street view

Superior Double Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Superior

Premium bedding, down comforters, Select Comfort beds, minibar

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Suite

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 Queen Bed(s)

Similar properties

Walk to Playa del Carmen Main Beach

Rooftop terrace

The Palm at Playa

Downtown Playa del Carmen
Pool
Hot Tub
All inclusive
Parking included
8.2 out of 10, Very Good, (1003)
The price is $61
$76 total
includes taxes & fees
Apr 29 - Apr 30
The Palm at Playa

About the neighborhood

Playa del Carmen

Soul Beach Boutique Hotel & Spa is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is near the airport and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. With scuba diving, snorkeling, and motor boating nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Starbucks - 1 min walk
  • Ah Cacao Chocolate Café - 2 min walk
  • Micaela's - 1 min walk
  • Restaurante Ojitos Mios - 2 min walk
  • Trattoria del Centro - 2 min walk

About this property

Soul Beach Boutique Hotel & Spa

Upscale hotel near Playa del Carmen Main Beach
Soul Beach Boutique Hotel & Spa is located close to Mamitas Beach and Quinta Avenida, and provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to hydrotherapy, a body scrub, or a hot stone massage at Soul Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Local cuisine breakfast (surcharge), express check-out, and express check-in
  • An elevator, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance, concierge services, and a front-desk safe
Room features
All guestrooms at Soul Beach Boutique Hotel & Spa offer thoughtful touches such as premium bedding and furnished balconies, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with designer toiletries and showers
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 250 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Paper towels

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the spa

Property is also known as

Soul Beach Luxury Boutique Hotel Playa del Carmen
Soul Beach Luxury Boutique Hotel
Soul Beach Luxury Boutique Playa del Carmen
Soul Beach Luxury Boutique
Soul & Spa Playa Del Carmen
Soul Beach Luxury Boutique Hotel Spa
Soul Beach Boutique Hotel & Spa Hotel
Soul Beach Luxury Boutique Hotel Spa Adults Only
Soul Beach Boutique Hotel & Spa Playa del Carmen
Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen

Frequently asked questions

Does Soul Beach Boutique Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Soul Beach Boutique Hotel & Spa?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at Soul Beach Boutique Hotel & Spa on May 6, 2024 start from $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Soul Beach Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Soul Beach Boutique Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Soul Beach Boutique Hotel & Spa?

Check-out is at noon.

Where is Soul Beach Boutique Hotel & Spa located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Soul Beach Boutique Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 134 reviews" "
Rating 8 - Good. 40 out of 134 reviews" "
Rating 6 - Okay. 12 out of 134 reviews" "
Rating 4 - Poor. 10 out of 134 reviews" "
Rating 2 - Terrible. 16 out of 134 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LINDSEY

Stayed 1 night in Jan 2024

8/10 Good

Matt

Stayed 2 nights in Jan 2024

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t expect a 5 star hotel + construction noise
Careful - building with construction right in front that woke us up every morning. The hotel is not well isolated so bring earplugs if you don’t want to be woken up at 6:30 am. This definitely did not feel like a 5 star hotel. The look and feel was a little older than the pictures and missing a basic amenity such as a blow dryer. The toilet also has a clear glass divider between the sink which was unecessary and quite dangerous as when I had to go to the bathroom in the middle of the night I walked right into the glass divider. The AC also broke down in the middle of one night which woke us up with a loud noise that sounded like gunshots. Someone came in and repaired it the next day. Otherwise the cleaning staff did an amazing job everyday, provided clean sheets and towels, cleaned the floors, and left the room smelling great. The location is also amazing. Not in the crazy nightlife area and right next to the beach access. Overall would recommend but don’t expect a 5 star hotel, feels more like a 3.5.
Stayed 8 nights in Jan 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better.
Stayed 4 nights in Dec 2023

2/10 Terrible

Trevor

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT stay at this hotel. Upon check in we proceed to the room. After opening the door the smell of mold was so strong and over powering. Air conditioning did not work. The faucet had NO RUNNING WATER. Shower glass was full of stains and had not been cleaned. Horrible experience with the staff as they could not speak English. Did not stay in the room for longer then 10 minutes and was still charged for 3 nights with no refund. STAY AWAY!!! I have videos... Does anyone know how to upload?
Stayed 3 nights in Dec 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off 5th ave. And far enough away for the major night clubs so your not up all night from the music
Stayed 4 nights in Dec 2023

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy Required to pay extra mystery fee?
Stayed 2 nights in Nov 2023

6/10 Okay

Stacy, Airdrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was in a great location. The room was spacious and clean, and the balcony looked into an atrium, although the music from the main floor would echo up in the morning, and it was quite loud. Beach/pool towels were already in the room, which was very convenient. On the downside, we were not able to get hot water in the shower.
Stayed 1 night in Nov 2023

8/10 Good

Fabian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Brittney, Michigan City

Disliked: Property conditions & facilities
Staff is nice and tries their best but unfortunately this Property isn’t anywhere near a 4 star hotel. Inside there is no a/c in any area aside from your room, extremely hot all the time/ the room itself isn’t up to date and has stains all on the furniture and they didn’t have small face towels, barely any toilet paper. We had to switch rooms. Nobody really speaks English so be prepared to struggle A LOT! The language barrier can cause a lot of headaches when it comes to pricing and paying, they get you to spend more. Hotel is older and in underdeveloped area, it’s construction across the street so the walking can be a bit tough. Would not recommend this hotel.
Stayed 4 nights in Aug 2023

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0