Search Country Houses in Waterbury

"Not quite sure why we had to pay for parking, most other hotels on our journey across the east coast did not require that. Not very clean. TV didn't work, when my daughter called to try to figure out how to fix it she was told it was broken and we'd have to change rooms. Why were we placed in a room with a broken tv? Best I can say, it was servicable."

"Stephanie L at the front desk was amazing. A true caring hospitality professional. Five stars for her care and concern for a guest coming in after a long day. "

"Breakfast was very good"

"The staff told me to ask someone else to refill the coffee station in the lobby. Please don’t play ping pong for refilling the coffee. I am a customer, I am not responsible to ask around for coffee refilling. Just refill it please and be professional "

"The room was clean and staff was great"

"Nice place"

"Great stay. Room was high tech. Easy walk to local restaurants. "

"The room was dusty and dirty especially the bathroom, Please be aware of noise at night! There is a nightclub across the street and you won’t be able to sleep at all. The staff are okay. Do not recommend to stay here. Please go to another Hotel. "

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."