Xcaret Chalets

Perfect staff property location cleanliness zero noise great restaurants out the front door excellent

Very professional staff , I will definitely come back . Everyone welcomes you with smile . If u looking for all inclusive , you won’t be satisfied no all inclusive options . You have to pay for everything u do there my room had breakfast included . Jet ski was avg 67usd for 30 mins I had to pay 22 usd daily service charges . They have four resturant food quality is 5 to 7 stars . Avg launch or dinner per two adults and kid like 150 usd to 250 usd . Over all I am happy with my visit .

Everything was great while staying here! Super friendly staff and hotel is so peaceful. You can walk to Xcaret parks as well! Must stay!!!!!

We were looking for a small non-resort hotel on the beach where we could relax peacefully, and Petit Lafitte is exactly that. As soon as we arrived at Lafitte we were welcomed home by the desk staff and concierge. Everyone at the hotel was friendly and made us feel comfortable, and were more than willing to help make our stay a very pleasant one. The beach is about 20 steps from the outdoor bar, with a number of chairs and thatch umbrellas for use by guests, and the pool was a comfortable...

Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All...

En general todo muy limpio y siempre atentos, con muy buena ubicación para disfrutar de las vacaciones.

Xcaret Arte is truly a 5 star resort with high quality of service, food and facilities.

Very friendly staff, great location, clean property

Always A beautiful convenient place to stay and Playa del Carmen

This property is fantastic if your desire is to go to a laid back property and have a relaxing but fun time. It is not packed with party hungry 18 year olds. We noticed the guests were mostly couples and friend trips made up of ladies or couples. While they say tips are not expected, they really are. For the price of flights and the say along with the amazing food options on property, throw your server or housekeeping staff a few USD. Be careful when it comes to converting dollars to pesos - pay...

I've stayed here twice now, and will definitely be staying here again. It is the closest *nice* hotel to the downtown area and the price is reasonable for how clean and stylish the property is. Front desk is always staffed and ready to help. They have a laundry service with a quick turn around. The on-site restaurant has incredible breakfast. I've stayed at other resorts and hotels in Cozumel and I keep coming back to Hotel Puerto Libre.

Hotel Lunata is a gem situated on Playa del Carmen's charming 5th Avenue, and one block from Playa's main beach. Even though our room overlooked 5th Avenue, the triple-insulated balcony doors assured peace and quiet. The hotel is reminiscent of a hacienda, and has a lovely private - and very quiet - garden. The complimentary continental breakfast was tasty, with fresh fruit and Mexican pastries along with cereals, coffee, and fresh-squeezed orange juice. Perhaps the best attribute of the...

Hermoso lugar, muy limpio, el mejor desayuno y muy rico cafe. Todas las personas son muy amables. Se los recomiendo

The staff was very friendly and helpful

Unassuming from the outside, what awaits inside is more of the same, but with a minimal, spa-like feel. The staff is friendly and helpful, and the rooms and common areas are clean and inviting. The location can feel a bit suspect at night , though not threatening, but this gives way to a pleasant and almost park-esque mood during the day. A great value I doubt can be beat in PDC.

The staff took such great care of me. I was traveling for Ironman Cozumel, and the team was excited to watch all the athletes race and congratulate our success. I'm coming back next year and staying at Cozumel Palace again. I already booked my stay!

This was our second time here and I'm sure it won't be the last. We had room 107 on the first floor. Perfect view looking out over the pool and the Ocean beyond. We enjoyed the loungers by the pool and on the beach. Our whole stay was so relaxing! The service poolside or on the beach was superb. I have to admit the service for dinner in the restaurant was not quite up to par. The room was ever clean and comfortable. Over all we love the place.

This is by far the best resort in Riviera Maya! This was our second time there and we will be back. The property is stunning. Natural mangroves run all throughout. The walking on the grounds is beautiful. You have access to all four properties no matter which one you stay at. We love Kantenah, but Colonial and White Sands are equally great. The room was more than we ever expected! THE FOOD! OMG it’s amazing. Highly recommend El Gaucho in the TRS side. It’s the best food I’ve ever eaten. The...

This place is Heaven on Earth! Our original trip was supposed to be for 5 days and we had to extend 4 more day (awww poor us LOL) due to bad weather at DFW (worst ice/snow storm to hit DFW in 72 years). We had room 818 beautiful! We had a private pool and our own Butler David just moments from the beach bar and beach. When we had to extend we got room 909 right on the beach! No pool but did I mention right on the beach! Our service was spectacular, everybody was so friendly and helpful and...