Quintana Roo Chalets

"You don't have to leave the hotel. Everything is here. Great food and as much as you can drink! The pool is fantastic with activities wuth prizes all day for the lazy and the active. The staff is fantastic!!"

"The resort was wonderful; Yesenia was of great help booking our dinners; we had a party of 9 and one of our favorite restaurants was the Italian restaurant the food was great as well as the cevicheria. Overall all the food and drinks were great. Sergio and Miguel we’re great waiters extremely helpful. They always went above and beyond to help us with everything we asked. Will defiantly come back and recommend Fiesta Americana condesa "

"Our 5 night stay was excellent. The hotel is well staffed and you feel taken care of at all times. There are staff doing service for drinks and food at the pool, giving you warm towels as you enter the hotel after your swim, and to place a napkin on your lap every time you sit for dinner. Staff are constantly cleaning - scrubbing the pool chairs and tiles every morning, clear long tables at dinner and there is not a piece of garbage on property. The rooms are clean, spacious and comfortable for sleeping and relaxing in the air conditioning. Lots of space to store items, a mini fridge that is stocked, and a safe. The pools are warm (78-80*) and have plenty of seating with swim up bars where the staff happily serve your child as many strawberry non-alcoholic daiquiris as they can hold in their bellies. The beach - OMG! So large, no seaweed, and beautiful white sand leading to crystal clear water. The view from our room on the 10th floor was amazing and allowed us to watch the nightly entertainment if it was in the beach or in the pool. There’s an arcade room that was well kept up and had plenty of video and tabletop games for families to play. The food was great at every restaurant. You always have access to the buffet which had many hot and cold options, clean and had a different theme of food each meal. We loved Tuscany the Italian spot and we paid up to eat at the Mediterranean restaurant that featured a set menu for adults. We LOVED all. Great location and will return!! "

"Amazing experience- staff was friendly and property is well maintained. GRAND Moon Palace is just awesome! "

"Beautiful resort and lots of fun and variety of foods and restaurants Great entertainment around the sexy pool The workers are fun and professional entertainers ( sugar baby was lovely and pretty boy / talented and fun) Washrooms are everywhere and super clean which s great My only complaint is too much noise all day all night however if you party until dawn you will enjoy it Great experience and i will go again for sure ! "

"Love the beach area, good good, nice staff"

"Had an amazing stay. The staff treated you like family. Would highly reccomend this property if you are considering vacationing in the Cancun area. "

"We have stayed at Live Aqua three times. The pools, food, beach, and cabanas are our favorites. But the STAFF is truly beyond wonderful. I feel that they go above and beyond to make sure you feel welcomed and special, whether poolside, at restaurants, at the beach, anywhere. Exceptional staff and beyond our expectations. We love this place!!!"

"The entire staff was amazing!!! "