Search and Rent Xcaret Condos

"When we checked in the front desk did not have the room type we reserved (and paid in advance for) , it was a garden view with two double beds. They offered us (and the other family we were traveling with) a room with on bed and a pull out couch. Then they said it would be an extra charge for the room wirh"

"Awesome food! Tons of activities for kids and families. Clean. Super nice staff overall"

"Amazing resort surrounded by beauty everywhere you look. "

"Everything was great "

"Traveled here in April 2026 and it was sooooo nice. The upkeep on the property is amazing, my husband and I had a great time, good music, staff was beyond amazing, everything was close by, beaches were kept clean and the pool, the food was amazing, I will definitely go back here again!"

"Calling this a beach front property is such an exaggeration. There’s a strip of sand but the water is so rocky that you can’t even walk around in the surf. The algae was overgrown and made the entire pool area smell like dead fish. Also the pool and bar had very limited hours which seems unfair for an all-inclusive resort. Food was mediocre and there was only entertainment around dinner time so you’d have to decide which was more important. "

"The road leading into the property was very run down and kind of scary but once on the property its beautiful. The staff is 5 stars! Someone greats you with welcome drinks, you check your bags in, and check in. All the resturants and buffets were very clean and wonderfully decorated with modern decor. There were a few property things that could use attention like missing pool tiles, broken tiles, and just things that if you looked reslly hard you'd notice poor craftmanship. The spa was amazing. But the best part was the staff. Every single person was kind and helpful. We really enjoyed our time there"

"Nice place "

"We’ve stayed at many Hilton Hotels & Resorts properties, so we had high expectations—especially after visiting another resort in Cancun (not a Hilton) a few months prior. Unfortunately, this resort fell short in several areas. The food was underwhelming, and while the staff were kind, they seemed consistently overworked and understaffed—especially at restaurants and for the shuttles. We stayed at Casa 5, which is farther from the lobby, and shuttle wait times were often 10+ minutes. Our last day was especially disappointing. At the kids’ pool, it was difficult to get food or drinks due to only a couple of servers handling a large crowd. For the price of an all-inclusive, there wasn’t anything that felt special. Store prices were extremely high—we paid $55 for sunscreen, and most items were about three times U.S. prices. Definitely bring your own essentials. The room was decent with an ocean view, but the frosted glass bathroom doors weren’t ideal for a family with kids. On the positive side, the beach was beautiful (bring water shoes due to coral), and the drinks were strong—unlike some other resorts in Cancun. Overall, we wouldn’t return."