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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4.0 star property
Family-friendly beachfront location with 4 outdoor pools

Choose dates to view prices

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a complete vacation package. Guests appreciate the attentive staff while taking advantage of the swim-up bar, scheduling private massages right on the beach, or joining on-site yoga classes.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for STAR Class Producers Three Bedroom Suite

View from room

STAR Class Producers Three Bedroom Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
3 bedrooms
Ceiling fan
  • 4187 sq ft
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Ceiling fan
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Terrace/patio

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Ceiling fan
  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Ceiling fan
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Entourage Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | View from room

STAR Class Junior Suite Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite

8.6 out of 10
Excellent
(12 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite One Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Ceiling fan
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Out

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 581 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Terrace/patio

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Ceiling fan
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(66 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Ceiling fan
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

Entourage Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 689 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for STAR Class Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite Swim Out

7.0 out of 10
Good
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedrooms Suite

View from room

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Ceiling fan
  • 3606 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

8.0 out of 10
Very good
(14 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.0 miles
  • Mujeres Beach - 10 min drive - 3.9 miles
  • Punta Sam Ferry Terminal - 13 min drive - 5.4 miles
  • Punta Sam Beach - 13 min drive - 5.4 miles
  • El Meco Archaeological Site - 16 min drive - 7.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪Velvet - ‬3 min drive
  • ‪Spaces Restaurant - ‬5 min drive

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Upscale all-inclusive property near Playa Mujeres Golf Club
At Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort, you can look forward to a free breakfast buffet, a swim-up bar, and a poolside bar. With amenities like a private beach and beach massages, this property is the perfect place to soak up the sun. Indulge in a deep-tissue massage, a manicure/pedicure, and a facial at the onsite spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch, and dinner. Yoga classes and fitness classes are offered at the health club; Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a grocery/convenience store, a terrace, and designer stores on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Tour/ticket assistance, a 24-hour front desk, and coffee/tea in the lobby
  • Multilingual staff, smoke-free premises, and wedding services
  • Concierge services, beach umbrellas, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 648 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Rainfall showers, designer toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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8.0 out of 10, Very Good, 2,419 reviews
$396 nightly
The price is $396
Dec 12 - Dec 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 4 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 003-007-003963/2025

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort on Dec 12, 2025 start from $358.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort doesn't offer parking.

What time is check-in at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort located?

This Costa Mujeres property is on the beach, 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 6 mi (10 km) of Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 mi (15 km).

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Reviews

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

7.8

Good

8.4

Cleanliness

8.2

Amenities

8.0

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 450 out of 1004 reviews
Rating 8 - Good. 209 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 105 out of 1004 reviews

Reviews

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and an even more amazing staff. The place is clean, vibrant, and perfect for families. Every staff member we met was kind, helpful, and genuinely cared about making our stay great. Their service alone makes the trip worth it. Highly recommended!
Stayed 6 nights in Dec 2025

10/10 Excellent

Jarvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was spectacular.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort for families. Amazing staff and plenty for the kids to do.
Stayed 7 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

Amar Jeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and breakfast
Stayed 6 nights in Aug 2025

10/10 Excellent

Shubham

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room Excellent service
Stayed 5 nights in Oct 2025

8/10 Good

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great made-to-order omelettes
Stayed 3 nights in Jul 2025

10/10 Excellent

Jun Daniel Hagid

Liked: Cleanliness, amenities, property conditions & facilities
Good overall. Appreciated the assistance from the Expedia reps at the resort, David and Luis, during my stay, with helping with answering my questions, dinner resos and confirming my shuttle pickup to the airport. David and Luis also kept checking in with me on the daily basis to ensure if I need anything.
Stayed 5 nights in Nov 2025

10/10 Excellent

jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this resort! There’s so much to do for all ages. The restaurants were all really good and we especially loved the coffee shop for the iced coffee and sandwiches. The pools are big and clean, the beach is beautiful and all the staff are super friendly & helpful.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, If I could I would give more stars. Great customer service, Good food and drinks. I loved it
Stayed 3 nights in Oct 2025

8/10 Good

Willie

Wonderful experience.. hospitality was Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, amenities, property conditions & facilities
Yes courteous service
Stayed 7 nights in Oct 2025

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is beautiful
Stayed 4 nights in Sep 2025

10/10 Excellent

imayaray Pino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 3 nights in Aug 2025

8/10 Good

Tyese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, People are friendly, thebstaff called people /guest family.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jaquaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAD A GREAT TIME.
Stayed 3 nights in Sep 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente!
Stayed 3 nights in Jul 2025

10/10 Excellent

Vagan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice resort.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alex Patricio Tapia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants
Stayed 4 nights in Sep 2025

6/10 Okay

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Rooms need updating badly. Property was nice as were the amenities. Check-in and out was a disaster. No reason it needs to take an hour ! Staff were accommodating when needed.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well keep and the Butler Service was excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so Beautiful
Stayed 4 nights in Sep 2025

2/10 Terrible

Asim

Disliked: Amenities, property conditions & facilities
Bad service from front counter attendants bad restaurant services
Stayed 5 nights in Nov 2025

6/10 Okay

Sean

Liked: Amenities
Disliked: Property conditions & facilities
Took almost an hour to get checked in. And a similar time to check out. Not the greatest service. Rooms badly need maintenance
Stayed 3 nights in Oct 2025